Politique d’expédition

Shipping Policy

At Diveso, we strive to process and deliver every order as carefully and efficiently as possible. Because we work with multiple suppliers, warehouses, and fulfillment partners, shipping and delivery times may vary depending on the product and the customer’s location.

Order Processing

Orders are typically processed within 3–5 business days. Once your order has been processed and shipped, you may receive a shipping confirmation including tracking information when available.

Delivery Times

Delivery times may vary based on several factors, including:

Product availability
Supplier or warehouse location
Destination country or region
Carrier operations and local customs procedures

As a result, estimated delivery times can differ per order and product. Some items may arrive sooner than others.

Split Shipments

If your order contains multiple items, they may be shipped separately. This can happen when products are fulfilled from different suppliers or warehouse locations. You may therefore receive your order in multiple packages.

Shipping Costs

Shipping costs are calculated at checkout and may vary depending on the destination, product type, and fulfillment location.

International Shipping

We ship to multiple countries worldwide. Please note that international orders may be subject to import duties, customs fees, or local taxes depending on your country’s regulations. These charges are the responsibility of the customer unless stated otherwise.

Delays

While we always aim for timely delivery, delays may occasionally occur due to factors beyond our control, including carrier delays, customs processing, high seasonal demand, or unforeseen logistical disruptions.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. Diveso is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.